Southern Company. Understanding Your Entergy Bill Entergy is always working to improve our customers' billing experience. doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. Learn about doxo and how we protect users' payments. Two-sided bill - Your Mississippi Power bill is two-sided. Amount Due 4. Copies of regular bills are not sent to the third party. Eligibility requirements by household size and income: A one-time $80 bill credit on September bills or a check instead, if customers opted in by Aug. 17. You can quickly find our customer service number, how to report an outage, or how to pay your bill. Recovery of costs associated with energy efficiency programs. Two-sided bill - Your Mississippi Power bill is two-sided. Those that do generate excess electricity will be eligible to sell that electricity to Mississippi Power at a rate determined by the Mississippi Public Service Commission. You will continue to receive your bill as you normally do, but instead of "Please Pay By" being displayed on the bill, we will print the date when your bank account will be drafted for the amount of your bill. Brief description of some of the line items on the bill. Report an outage or emergency - Representatives are available 24 hours a day, 7 days a week. The Accumulated Difference is the difference between your monthly Level Billing amount and what you would owe if you were not signed up for Level Billing. Cost Breakdown 6. BillMatrix offers telephone customer service help during regular business hours, Monday through Friday, from 7 a.m. until 7 p.m, excluding holidays. Additional efforts to help customers manage high bills and prepare for the continued impact of high natural gas prices include: Qualifying customers who need a few extra days to pay their bill can request an extension using one of the options below. Mississippi Power makes every effort to schedule outages during a time that is best for our . Other payments may have a fee, which will be clearly displayed before checkout. It's as easy as 1, 2, 3. But sadly, many of our elderly and disabled neighbors living on low or fixed incomes face these choices every day. For more information and to submit an application, visit ms-ramp.com or call 1-888-725-0063. Eligible households may receive up to 12 months of rent and/or utility assistance, plus an additional three months if more time is needed to ensure housing stability and funds are available. If you choose to restart service, you will need to call 1-800-Entergy (1-800-368-3749) for reconnection. Find Locations Find Nearest Location How It Works By accepting or using this barcode to make a payment, you agree to the full terms and conditions, available at www . Automated telephone system at 1-800-368-3749 (1-800-ENTERGY). You do not need to sign a contract to participate in Prepay. The customer paid Bill Matrix Web the full balance and did not change the amount to $274.14. We apologize for any inconvenience. Subscription charge for Community Solar participation. Our IRS-certified volunteers will help make sure you get the full refund you deserve. Keep in mind the fluctuations you may see can be the results of weather changes affecting usage throughout the year, particularly in summer and winter months. The Entergy name and logo are registered service marks of Entergy Corporation and may not be used without the express, written consent of Entergy Corporation. We have a strong record of meeting or exceeding standards set by state and federal environmental agencies. You can contact them directly by phone at 800-532-1502. Graphic that shows different ways you can pay your bill and any fees associated with them. No endorsement has been given nor is implied. Make one-time bill payments or schedule payments in advance. No matter your industry, learn the steps you can take to make your business more energy efficient. That's why we've put all the information you'll need, like our contact numbers and website address, plus your account number, right at the top of your bill. Learn More. The QPC number, when used with the account number, assures that your payment is posted to the correct utility account. Definitions of line items have been added so that you can clearly understand the different parts of your bill. An application for rental assistance may be submitted by either an eligible household or by a landlord on behalf of that eligible household. This section of the bill is to be sent when paying your bill with a check and mailing to Entergy. Most applications will be reviewed and determined in about 30 days. Things you should know to protect you and your information. Authorized payment locations are a convenient way to pay your bill at a time and place that fits your schedule. Account Detail 11. The Salvation Army has local chapters in the state. Budget Billing smooths out seasonal power bill changes. We are diligently working to bring it back up as quickly as possible. Applicable fees may apply if you do not meet the five business day minimum for stopping a payment. Level Billing Level Billing averages your monthly Entergy bill over a rolling twelve-month period, so your bill is around the same amount each month. Billing & Payment Options | Entergy Mississippi | We Power Life Billing & Payment Options Flexible options for you to choose how your energy bill is calculated, as well as when, where and how you pay it. Temporary Assistance for Needy Families (TANF) is the cash assistance program formerly known as welfare. Mississippi Ohio Texas Other Region SelectToggle Dropdown Houston Metro Not Houston Metro ContinueCancel Home Manage Your Account: Billing & Payment Payment Options Manage Your Account: Billing & Payment Flexible Payment Options Need help paying your bill? Any excess electricity your renewable system generates electricity your home does not use will be exported back to the electric grid and purchased by Mississippi Power. doxo is not an affiliate of Mississippi Power. Your account number and a valid debit or credit card are required. Some will have more billing days than average in the billing period. Selling to Mississippi Power as a Qualifying Facility, currently ranges from 2.29 to 3.62 cents/kWh. Avoided-cost is the cost a utility would have incurred had it supplied the power from its generation resources. Once submitted, an applicant will receive a text and email notification that the application was received. Shows account activity since your last bill. Please enter the required information below to begin the contribution process. Recovers EML's share of Grand Gulf Nuclear Station's capacity costs. We offer a variety of programs and resources to help you save energy and money. Southern Company. To qualify for this benefit, the customer must provide a medical certificate from a physician. This shows the amount of your bill and your due date. Credit to customers for credit card fees assessed when they pay their bills electronically. (function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': Details on how to apply are below. Now enter your user name and password, and you're all set! Charts and graphs give you the ability to track your energy usage. Amounts associated with customers Deferred Payment Arrangement (DPA). You can also find links on ways to save energy around the house and more information about some of our products and services. Credit for residential low users as defined in the residential rate schedule. Level Billing averages your monthly Entergy bill over a rolling twelve-month period, so your bill is around the same amount each month. Click learn more to make payment through the Bill Matrix website (no service fee). Where can I find it? This is called net metering. Beginning at 9 a.m. Wednesday, Oct. 19, qualifying customers will be able to apply online atentergybillhelp.comfor a one-time $150 credit on their utility bill. Mississippi Power's avoided-cost currently ranges from 2.29 to 3.62 cents/kWh, depending on the time of day and season of the year. Your Bill Explained Industry Services No. Call 1-800-ENTERGY ( 1-800-368-3749) and follow our automated response system billing and payment menu. Solar generation is a cost-effective power source that stabilizes prices for our customers and benefits the environment. You can manage your prepay account from your smart phone two ways: Download the Entergy mobile app via the Apple app store or the Google play store. The Entergy name and logo are registered service marks of Entergy Corporation and may not be used without the express, written consent of Entergy Corporation. Cost of initial single net meter and installation. This service is provided by Mississippi Power to assist our customers who may have a sight disability or impairment and would benefit from a braille or large print bill statement. Income thresholds can be found here. A $460,000 education campaign to help make Entergy Mississippi customers aware of additional energy-efficiency and bill help available to them. You may experience a higher bill if the price of electricity increased due to a pricing adjustment that occurred during the year. If you choose to pay without logging in you will need your account number. You can also find links on ways to save energy around the house and more information about some of our products and services. Mississippi Power's step-by-step process for interconnecting to the company's electric grid and being able to net meter a renewable energy system can be found here. Prepay customers will still be able to receive financial assistance. This value is recalculated on an annual basis. Save or print the online bill for record-keeping purposes. Recovers vegetation management operations and maintenance costs. Billing Options Choose a billing option that best fits your needs. Entergy Louisiana, Arkansas, Mississipi, New Orleans: Entergy Texas Safety. Use constitutes acceptance of General Website Terms and Conditions. If you dont want to download the app you can visit the myEntergy mobile account management site at https://www.myentergy.com/s/. Adjusts for any over or under recovery due to variance in projected and actual ad valorem tax revenues for the prior calendar year. For residential net metered customers that qualify as low-income customers, an additional 2 cents/kWh will be added to the avoided-cost value in addition to the 2.5 cents/kWh. What payment methods does Mississippi Power accept? LIHEAP is funded through the federal government and works with community action agencies to qualify customers and distribute the funds. For additional information, call 1-800-421-0762 or get in touch with your local community action agency. One of the following income options for each income earner age 18 or older: Social Security Administration 1099 or 1042S form(s) or benefit determination letters. Selling to Mississippi Power as a Qualifying Facility. Welcome to the online bill payment system for Entergy brought to you by Bill Matrix. *Last Name or Company Name: First Name: Utility Account Number: without dashes and spaces: Utility Service Address: You can contact them directly by phone at 800-532-1502. doxo processes payments for all Mississippi Power services, including Electric and others. See your bill projection, hourly usage and more; Understand and compare your bill; Energy-saving calculators; Learn more about energy efficiency programs; Learn what appliances use the most electricity; View appliance tax credits; Energy saving tips; Products and Services. Power lines can kill. The cost of fuel needed to generate electricity and the cost of power purchased from other Companies. Thereafter, any payments made on your Prepay account will be applied 25% to the outstanding balance and 75% toward current electric service. Payment Options Log In, View Balance and Pay Bill Pay Bill Without Logging In Pay Using BillMatrix Auto Pay We use a disciplined strategy to project the exact amount of fuel necessary to generate electricity for our customers and file this annually with the PSC. Find a payment location near you. We can let you know exactly how much it will cost to reconnect residential service. This graphic is a breakdown of your charges that is color coded to align with your Current Charges section on the back page, with the dollar amount shown for each. program when the customer provides an original completed application form to Mississippi Power signed by the customer's physician to document the type of life support equipment in use. Or you can estimate what your future usage may be. Benefit from participation in Community Solar. The following documentation will be required to apply for the one-time credit: The most up-to-date information on bill assistance will be posted on this page as it becomes available. Report an outage or learn what you can do in the event of a storm or outage. What types of Mississippi Power payments does doxo process. Contact our Customer Care Center at 800-532-1502 for more information. Get a better understanding of your bill with our detailed sample bill that explains every line item. You can pay by phone by calling 1-800-584-1241, Bill Matrix, our pay by phone provider. Learn More Includes your Name, Account Number, Invoice Number, Mail Date, QPC (Quick Payment Code) and Billing Cycle. You can pay online at www.entergy.com, select the pay by credit or debit card online option. Recovers costs to rebuild infrastructure and equipment damaged by severe storms and weather events. The Entergy bill's user-friendly and colorful layout enables you to find all the important information on your bill. Choose one of the options below to enroll. Important Messages 7. Pay online using BillMatrix or call them at 800-834-2073. Summer pricing (June through September) is higher because it costs more to produce electricity in the summer when demand for electricity is higher than it is other times of the year. The designated third party is not obligated or responsible for payment of the bill. It is important that you fully complete and submit your application as soon as possible, as funds are limited. Start by logging in or registering your online account. We'll match each dollar donated. 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); Note the $2.75 service fee for each payment made will be refunded. Log in to your account to view your most recent bill. The program is intended for those customers who rely on special medical equipment, such as kidney machines, respiratory equipment, or heart or breathing monitors. The monthly amount is calculated by taking the past 12 months of your billing history and dividing it by 12. Refer to the 'Service Period' on your bill for the length of the billing cycle to know when this occurs. Through Entergy's The Power to Care program, local nonprofit agencies are able to provide emergency bill payment assistance to seniors and disabled individuals. Call Now Understanding your bill Your power bill is more than just a number. And yes, we do recommend that you set your thermostat to 68F in the winter and 78F in the summer. Simply create a profile by entering your user name and password. I'm looking for my bill. doxo is not an affiliate of Mississippi Power. An eligible household is defined as a renter household in which at least one or more individuals qualifies for unemployment or has experienced a reduction in household income, incurred significant costs, or experienced a financial hardship due to COVID-19; demonstrates a risk of experiencing homelessness or housing instability; and has a household income at or below 80% area median income. The company's annual Environmental Compliance Overview (ECO) plan provides a vehicle for the PSC to review and approve the prudently incurred environmental compliance costs to include in rates. Important note: If you participate in both the Auto Pay program and Paperless Billing, you will not be able to make payments through the website. Explore energy efficient solutions for your home. Net Metering & Your Bill Residential Ways to Save Renewable Energy Solar Energy Net Metering & Your Bill The electricity generated by your solar or renewable energy system serves the energy needs of your home and can reduce your monthly electric bill. If you had a bill that was higher and the usage was about the same in the previous month, this likely occurred because of seasonal rate changes. Customer-produced energy purchased by EML. BillMatrix Click hereto make a credit/debit card payment. Per the Mississippi Public Service Commission's ruling, a customer qualifies as a low-income customer if the household income is at or below 200 percent of the federal poverty level. Ways to Pay 8. For information on how to apply,click here. When your income wont stretch any further, help is available. Recovers EML's unit power purchase from EAL's available wholesale base load capacity (coal and nuclear generating resources). (Lines Into Vital Equipment) program is designed to flag accounts so that special effort can be made to avoid accidental disconnection of electric service. Or call 1-800-ENTERGY ( 1-800-368-3749 ). Just like today, if your power is turned off for 14 days or longer, your Entergy account will be finaled. However, there is no limit on the amount of energy, measured in kilowatt-hours, that may be produced by net-metered customers. Any attempt to net meter this type of generation, if not correctly designed and installed, is extremely dangerous and potentially against the law. Whether you are looking for your balance and due date, checking our contact information, or seeking available payment options, we are sure you will find your Mississippi Power bill easy to read. Pay Stub Details of New Bill Sections 9. Selling to Mississippi Power as a Qualifying Facility. Help a neighbor in need by donating to Project SHARE. You may cancel Auto Pay at any time at no charge, simply by clicking the "Cancel" link found on the top of this page on the website or by contacting Customer Service. Any Mississippi Power customer may determine if they are eligible for the low-income rate for net metering by calling the toll-free number 855-847-0555 to speak with a representative from Catholic Charities. Get connected. See below for programs available to assist with your energy costs. Pay in a Mississippi Power office or more than 1,500 authorized payment locations close to where you live, work and shop. This rate is from the company's most recent federal Public Utilities Regulatory Policies Act (PURPA) analysis of avoided costs and is also filed with the Mississippi Public Service Commission. You may see items in this section that provide you with important information like ways you can save money on your bill. You can compare usage to the previous year or previous month(s) to determine if your current usage is in line with the previous periods. Select BillMatrix. See your payment options - We've grouped all our payment programs (Authorized Payment Locations, Budget Billing, Auto Pay, Paperless Billing and Credit Card) as well as our payment options (online, by mail and at a local office) so you can quickly determine which best suits your lifestyle. Learn More. BillMatrix - Welcome. Or pay on doxo with credit card, debit card, Apple Pay or bank account. Service Start Service Stop Service Move Service Account Sign In Sign Up Dashboard Billing & Payments Make a Payment The Power to Care Finish your registration by completing the online form and submitting it. Mississippi residents can learn more and apply online for the program through the Mississippi Home Corporation at https://mshomesaver.com/. Each year, the company files a report with the Mississippi Public Service Commission (PSC) regarding costs of fuel necessary to generate electricity. Terms and Definitions Terms and Definitions Accumulated Difference Benefits associated with the conversion of EML to a limited liability corporation or LLC. The Third-Party Notification program allows a customer to designate a person of their choice, such as a relative or neighbor, to receive a duplicate copy of any disconnect notice the customer may receive as a result of an overdue bill. The Emergency Rental Assistance Program makes available $46.5 billion to assist households that are unable to pay rent and utilities due to COVID-19. With BillMatrix, you can easily pay your utility, auto loan, insurance or mobile phone bill just to name a few. Southern Company. Streamline your business transactions by utilizing our helpful payment services, including Electronic Data Interchange (EDI) and Automated Clearing House (ACH) payments. Selling to Mississippi Power as a Qualifying Facility. SET UP AUTOPAY Entergy Future Ready Resilient solutions for a sustainable tomorrow These funds also provide agencies with administrative fees to cover added expenses associated with an increased volume of requests for help. Funds will be paid directly to landlords and utility service providers. Pay online using BillMatrix or call them at 800-834-2073. BillMatrix is a company that Entergy has authorized to help customers pay their Entergy bills using credit, debit or ATM cards and by electronic check. Choose from simple Budget Billing, which allows you to keep your payments about the same each month, or other options designed to take the pressure out of paying your bill. j=d.createElement(s),dl=l!='dataLayer'? Choose a billing option that best fits your needs. Recovers hedging costs and capacity payments not recovered through ECR as well as certain Commission-approved legal and consultant costs. Customers can get these money-saving kits at community events this fall or can request them online at. Like on a calendar, not all billing months are the same amount of days. Energy Usage & Charges Graph (s) 5. Here you will find all the information you need about energy use at home and an explanation of your energy bill. Pay in a Mississippi Power office or more than 1,500 authorized payment locations close to where you live, work and shop. Likewise, shoulder pricing (April, May, October, November) is slightly higher than winter pricing (December through March) due to higher costs of production during those times. Mississippi Power Customer Service We apologize for the inconvenience; the site is currently down. This program does not prevent disconnection of service due to the failure to pay the electric service bill nor does it prevent power from going out during an outage. Authorized payment locations are a convenient way to pay your bill at a time and place fits your schedule. When the PV system produces more power than is needed for the residence or business, the system will seamlessly export that excess power to the utility grid. Efforts through our nationally-recognized Renew Our Rivers volunteer program have removed tons of debris from southeast Mississippi waterways. Is solar right for your home? You can expect a 3 to 5 percent increase in energy use for every degree you set the thermostat higher in the winter and lower in the summer. The low-income benefit adder will remain in place for a period of 15 years from the date the customer begins taking net metering service. Self-service options are available 24/7 through our automated phone system or online through myEntergy. The credit is the result of a recent settlement agreement with the Mississippi Public Service Commission. Entergy works alongside community partners to promote the Internal Revenue Services Volunteer Income Tax Assistance program. Log in to review your usage and compare to last year. However, fuel costs can vary from projections. Click learn more to make payment through the Bill Matrix website (no service fee). Entergy Mississippi, LLC; Entergy New Orleans, LLC; Entergy Texas, Inc. Energy Efficiency. Recovers changes to income tax and costs associated with EML's portion of the operational costs of the Mississippi Public Service Commission. Enter the full account number as it appears on your Entergy bill. Monitor how much electricity you're using each day and project the amount of your monthly bill before it arrives. Account Summary 3. Mississippi Power takes its responsibility to protect the environment seriously. We offer several options for payment, so you can find the method that best fits you. On the front you'll find a summary of your current bill, information on how to contact us, timely updates and promotions, and your usage history. Visit the biller's website. No one should have to choose between food or medicine and electricity. You will need a copy of your Entergy bill available for this payment transaction. Your account number and a valid debit or credit card are required. To find a free tax preparation site near you, visit eitclocations.com. CenterPoint Energy works with many local agencies that offer payment assistance programs. The Homeowners Assistance Fund makes available $9.961 billion for states to provide relief for our countrys most vulnerable homeowners. 1998-2023 Entergy Corporation, All Rights Reserved. If you are currently a Paperless Billing customer and wish to sign up on Auto Pay, please make your online payment prior to enrolling in Auto Pay; otherwise, you will need to mail in your payment. The Entergy name and logo are registered service marks of Entergy Corporation and may not be used without the express, written consent of Entergy Corporation. Please read the message on your bill or the website for the exact date your bill amount will be deducted from your bank account. Just sign up to pay your bill automatically each month. Not all renewable energy systems will be able to generate excess electricity. Minimize posting time with this electronic bill payment program. Call 1-800-ENTERGY (1-800-368-3749) to request a form for your doctor to fill out to be returned to Entergy. This amount must be paid in full if you cancel Level Billing or change providers. Making free $35 energy efficiency kits available to customers. Qualifying customers may be eligible for up to $1,000 for one or more months. Log in to your account to view your most recent bill. Yes. Pay by mail not recommended for Prepay, as it may take a few days for a check to reach us by mail. Authorized payment locations are a convenient way to pay your bill at a time and place fits your schedule. The electricity generated by your solar or renewable energy system serves the energy needs of your home and can reduce your monthly electric bill. Covers the cost of the system utilized to generate and deliver electric service to customers. What payment methods does Mississippi Power accept? Mississippi Department of Human Services. How can I contact Mississippi Power about my bill? Payments are free with a linked bank account. Photo ID (drivers license or state-issued ID, passport). 1998-2023 Entergy Corporation, All Rights Reserved. At Mississippi Power, we want to keep things as simple and convenient as possible when it comes to paying your monthly bill. This program allows for electric service to be continued for up to thirty days for any qualifying customer whose disconnection would cause a medical emergency. Any additional energy your home requires is automatically supplied by Mississippi Power. A one-time $150 bill credit will be available for qualifying customers on a first-come, first-served basis. Learn more about pricing and rates. Mississippi Power does not earn a profit on fuel consumed. 1998-2023 Entergy Corporation, All Rights Reserved. Quickly see your total power usage by month and your average daily usage. Any additional energy your home requires is automatically supplied by Mississippi Power. Enter the full account number as it appears on your Entergy bill. In addition, you should make sure your qualified solar installer or other renewable energy system installer is aware of any standby generator you have so that appropriate allowances can be made in the design of the renewable energy system. '&l='+l:'';j.async=true;j.src= try{Typekit.load({ async: true });}catch(e){}. The Entergy name and logo are registered service marks of Entergy Corporation and may not be used without the . Southern Company. No need for stamps and trips to the post office. System features and menu options. Follow us on facebook to stay up-to-date on news, events, tips and more. An application for homeowners assistance may be submitted by eligible households, and funds will be paid directly to mortgage servicers, property charge payees and utility service providers as applicable. Save money on your bill links on ways to save energy around the house and more information and to mississippi power bill matrix! Additional energy your home and an explanation of your home requires is automatically supplied by Mississippi office... To reconnect residential service be able to generate electricity and the cost of year. Removed tons of debris from southeast Mississippi waterways the different parts of your bill with a and. Billing and payment menu application as soon as possible when it comes to paying your monthly bill stay up-to-date news. Adjusts for any over or under recovery due to COVID-19 make payment through the federal government and with. Your needs your Entergy bill over a rolling twelve-month period, so you can contact them directly by at. 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